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FAQ

Frequently Asked Questions

ANSWERS TO COMMON QUESTIONS:   Find some of the most frequently asked questions.  Also, feel free to contact us toll free at 1-866-466-7000.

  1. CAN I BOOK TWO OR MORE ROOMS AT A TIME ONLINE?  No, after your 1st room is booked you will need to check availability again and start the process over.   Contact Guest Services Toll Free at 1-866-466-7000.
  2.  ARE CANINES ALLOWED AT THE MAMMOTH CREEK INN?  Yes, for a fee of $29  per dog per night.  Maximum of two canines per unit.
  3. WHERE DO I USE A DISCOUNT, PROMOTION COUPON OR GROUP RATE?  Please contact our Guest Services toll free at 1-866-466-7000 to apply to discount/promotion to your reservation.
  4. CAN I MODIFY MY RESERVATION?  Yes, Please contact Guest Services toll free at 1-866-466-7000.
  5. WHERE DO I VERIFY MY AAA MEMBERSHIP?  Upon check in, our reservation staff will verify and apply the discount.
  6. WILL MY CREDIT CARD BE CHARGED WHEN I BOOK A ROOM?  Yes, depending on our season, the credit card will either be charged the first night’s room rate or entire stay (HOLIDAYS).  Please contact Guest Services toll free at 1-866-466-7000
  7. WHAT ARE YOUR JACUZZI AND DRY SAUNA HOURS?  4:00pm – 10pm Daily.
  8. WHAT ARE YOUR BILLIARD ROOM HOURS?  It varies.  Please check with our staff.
  9. DO YOU PROVIDE AIRPORT PICK?  Yes, if you stay with us, we will pay for your taxi service to and from the airport with advance notice.
  10. DO YOU OFFER BREAKFAST?  Yes, light continental from 7am – 10am.  We do serve complimentary coffee and tea in our lobby all day.
  11. HOW CLOSE ARE TO (approximate, traveling times varies depending on road conditions).  LITTLE EAGLE LODGE - 1 MILE, CANYON LODGE - 2 MILES, MAIN LODGE - 5 MILES, LOCAL AIRPORT - 10 MILES.
  12. ARE YOU NEAR THE TOWN'S FREE SHUTTLE SERVICE AND TROLLEY?  Yes, we are steps away from the red line and the trolley.  Please call Guest Services toll free at 866-466-7000 for seasonal operation hours.
  13. What is your physical address?  663 Old Mammoth Road, Mammoth Lakes, CA  93546
  14. What is your mailing address?  P.O. Box 129  Mammoth Lakes, CA  93546
  15. Phone numbers:  866-466-7000 (Toll Free), 1-760-934-6162 (Tel), 1-760-934-1632 (Fax).
  16. Private Shuttle Service:  If you need to be picked/dropped off at the Mammoth Yosemite Airport, please let us know at the time of booking.